Welcome to our support page, below is a selection of frequently asked questions to help you find your way around the site.
- From the main menu select “My Profile”
- Under the profile menu, you will see “CHANGE PROFILE PHOTO”
- You will be presented with this screen, Either take a photo or upload a picture from your device.
- Once you have uploaded your image it will need cropping, once you are happy with the way your profile image looks click Crop Image. Your Profile image is now set.
- From the main menu select “My Profile”
- Under the profile menu, you will see “CHANGE COVER IMAGE”
- Select an image from your device to use as your cover image. For better results, make sure to upload an image that is larger than 1400px wide, and 440px tall.
- From the main menu select “My Profile”
- Under the profile menu, you will see “EDIT”
- Fill in the boxes and once complete click Save Changes
- From the main menu select “My Profile”
- From the Profile menu select “Location”
Note: On a mobile device, you will have to expand the menu first by clicking here.
- Type your location into the address field and check the pin is in the correct location.
- If all is correct click update location.
Your profile will be verified when you attend one of our “Meet Ups”
- From the main menu select “My Profile”
- In the dropdown menu, you will see “Messages”
- Select “My Messages”
- Here is a list of all of your messages
- Under the main menu select Group Chats
- Choose a group you wish to join and click the Join Group button
- Once you have joined the group you can sign up for notifications by clicking on “Get Email Updates”
- Chose how often you wish to receive notifications from the list of options
Can’t find what you are looking for? Please email enquiries@makenewfriends.org.uk , and we will get back to you asap.